APPROACH: Our approach to FM services is very much centered around our customer's needs. We start by listening to our customers before building an FM solution that meets their requirements for the appropriate price. Our flat management structure allows us to be flexible in our approach and adapt quickly to changing customer requirements. Our Management teams take clear ownership of service delivery, and look to work closely with our clients to ensure our approach to service deliver is unified.
We deliver all services through directly employed, suitably trained workforce. We recognise that our people are our business and as such place huge emphasis on recruitment, vetting and on-going training.
Our service solutions stem from a culture of continuous improvement where all our people are encouraged to challenge our methods at every opportunity. This allows us to be innovative in our solution design, ensuring that our customers receive a bespoke service that is appropriate for their building and the requirements of its occupiers.